Frequently Asked Questions

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Steel Building Customer Service

Our friendly and knowledgeable service representatives are more than happy to answer all your questions. They are dedicated professionals ready to serve you in whatever way they can. Our design team, consisting of steel building professionals, detailers, draftsmen, and estimators, are willing to assist you in designing and configuring your steel building based on your specific needs and requirements.

Online Design and Pricing
We give you the chance to design and price your steel building online – at no obligation on your part. This option gives you a real time experience of designing your steel building based on location, size, the choice of accessories, and color preference. The system sums up all the corresponding prices to come up with the total price for your steel building so you have an idea if it is within your budget.

Should you have any questions during or after the online design and pricing system, feel free to contact us and our technical assistants will answer all your questions. They are also willing to walk you through the whole process and provide suggestions, if needed.

Sales Staff
Our sales staff is not composed of straight-commissioned salesmen who harass and pressure you to buy your steel building from us. We are more focused on helping you in your steel building needs. Rest assured that you are dealing with experienced professionals and industry veterans who will ensure that your steel building project will succeed.

Shipping
Be assured that you will get the most up-to-date information from our shipping coordinators, once your steel building is shipped. Accessories will be shipped separately. Your doors, windows, and other accessories, are sourced from suppliers with proven track records in providing high quality products. We help you save money by drop shipping directly from these suppliers.

Should you have any questions and concerns with regards to your steel building shipment, contact you shipping coordinator or metal building consultant right away.

Technical Assistance
Our technical assistance team is composed of experienced steel building erectors who are ready to help. Contact our technical assistance team if you have any concerns during the course of your steel building’s construction. We promise to resolve any problems with your order as quickly as possible.

We value your trust. We are committed to give you only the best for your steel building project - from its conception to its construction.